understanding tutor support and engagement

At Randstad, it’s important to us to listen to our tutors to better understand how we can support them to do their job effectively. We hold regular focus groups and feedback sessions to give tutors a voice and help us to know how to provide the support needed. For example, we’re running regular professional development webinars in partnership with NASEN (National Association for Special Educational Needs) from the feedback that more help and advice on how to support SEND pupils would be welcomed.

This comprehensive approach has led to a noticeable improvement in various aspects of tutor satisfaction, as evidenced by our survey results:

overall satisfaction

The percentage of tutors expressing satisfaction with their assignments increased from 85% in Autumn 23 to 89% in Spring 24, marking a 4% rise.

quality of support

Tutors reported a 13% increase in how they felt regarding the quality of support from schools, reflecting our efforts in strengthening partnerships and support systems.

pupil engagement

A significant jump of 14% was noted in tutors reporting that their pupils enjoy their sessions, hitting 93% from 79% in the Autumn term, highlighting the positive impact of our tailored approach.

impact on learning

Tutors' reported that the impact of their tuition on learning saw a 10% increase to 89%, demonstrating the effectiveness of their teaching strategies and our support mechanisms.

communication and resolution

Tutors' satisfaction with communication and overall support from Randstad remained high at 82% (from 81%) showcasing a consistent commitment to responsiveness and support from Randstad to the tutors that work for us.

Watch the video below to see how our tutors feel about working for Randstad and their tutoring.

categories

topic