The rise of artificial intelligence (AI) is often met with a mix of excitement and apprehension across various industries. In the Facilities Management (FM) sector, particularly among skilled trades professionals, there might be some uncertainty about what AI means for their future. However, rather than seeing AI as a threat, there’s a growing recognition that AI can be a powerful ally, enhancing the roles of skilled tradespeople and ensuring a prosperous future for those in these essential positions.
a positive outlook: skilled trades in the age of AI
Despite widespread discussions about AI's impact on the workforce, it’s important to note that the threat of AI replacing skilled trades roles in FM is minimal. Many of the systems that skilled tradespeople maintain are antiquated, requiring the nuanced touch and expertise that only human professionals can provide. Moreover, macroeconomic research suggests that skilled trades will remain safe, well-paying careers for the foreseeable future.
A recent survey by Forbes revealed that 65% of workers believe their jobs are safe from the threat of AI, with only 11% expressing concern about being replaced by AI in the workforce. This confidence is well-founded. The unique challenges of maintaining and repairing complex, often bespoke systems mean that human intervention is indispensable. AI, in this context, should be seen not as a replacement but as a tool that can make these roles even more effective and rewarding.
the benefits of AI: enhancing your role
AI is already making inroads into FM, but its role is largely supportive. For example, AI-driven predictive maintenance tools can help skilled tradespeople by providing real-time data and insights. These tools can predict when equipment might fail, allowing professionals to address issues before they become major problems. This not only reduces downtime but also extends the lifespan of the equipment—an outcome that benefits both the facilities and the professionals who maintain them.
Furthermore, AI can optimise energy usage in buildings, adjusting systems in real time based on occupancy and other factors. While these adjustments are automated, they don’t eliminate the need for skilled tradespeople. Instead, they create opportunities for professionals to focus on more complex and rewarding tasks, leveraging AI to improve efficiency and performance.
AI can also streamline administrative tasks, such as workflow management and scheduling. For instance, AI systems can automatically assign tasks based on technician availability and skill level, freeing up time for tradespeople to focus on their core responsibilities. Rather than replacing human workers, these systems enhance productivity and job satisfaction by taking over routine tasks that don’t require human expertise.
a future of opportunities: how to thrive in an AI-enhanced environment
The introduction of AI into the FM sector is less about disruption and more about evolution. For skilled trades workers, AI represents an opportunity to elevate their roles, making their work more efficient, effective, and fulfilling. Here’s how you can embrace these changes:
- Stay Informed and Engaged: A recent survey of over 12,000 UK workers by Randstad showed that 61% of skilled trades workers haven’t yet discussed AI’s impact with their employers. But arguably now is the perfect time to start those conversations. Understanding how AI can complement your role will help you stay ahead of industry trends and take advantage of new tools as they emerge.
- Embrace Learning and Training: With only 22% of workers receiving regular AI training, there’s a significant opportunity to gain a competitive edge. By investing in AI-related training, you can enhance your skill set and position yourself as a leader in your field.
- Leverage AI as a Tool: View AI not as a competitor, but as a powerful tool that can help you perform your job more effectively. Whether it’s using AI for diagnostics, predictive maintenance, or energy management, these technologies can enhance your capabilities and allow you to focus on what you do best—solving complex problems and ensuring systems run smoothly.
- Look Forward to a Stable Career: The demand for skilled tradespeople in FM is not going away. In fact, as buildings and infrastructure continue to age, the need for human expertise in maintaining these systems will only grow. AI can help make these roles even more critical, ensuring a stable and rewarding career path.
conclusion: a bright future with AI
The Facilities Management industry is evolving, and AI is a part of that evolution. But rather than threatening skilled trades roles, AI is enhancing them, offering new tools and opportunities to make jobs easier and more rewarding. The future of FM is bright for those who are willing to embrace AI, learn new skills, and take advantage of the technologies that can help them excel in their careers.
By viewing AI as an ally rather than a threat, skilled trades workers in FM can look forward to a future where their roles are not only secure but also enriched by the possibilities that AI brings. The next chapter in FM is one of opportunity, and those who are prepared to embrace it will find themselves at the forefront of a thriving industry.