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As a PAYE worker you are entitled to accrue holiday. As an example, holiday is worked out from an average of the last 12 weeks you have worked, these totals are then all added up and divided by 60 (12 weeks worked x 5 days a week = total number of days worked). If you earn different amounts every week this can fluctuate the worth of your holiday payment. Holiday is paid in 0.5 day segments.

The 2019 holiday calendar year runs from Jan 2019- Jan 2020. All holiday accrued within this time needs to be booked and taken within that time period. If you do not have holiday accrued then payment cannot be made. Additional holiday can be accrued and backdated if required. If your assignment finished and you have holiday accrued and not taken, this will be paid to you if this is before the end of the holiday year. 

To request holiday or to check how much holiday you have available you simply need to email chris.fine@randstadcpe.com or alex.robinson@randstadcpe.com with your request and we will liaise with the Randstad payroll team to ensure your request is processed. 

If you're struggling and need someone to talk to, there are a number of helplines you can call, for a variety of reasons:

• mental health support: 0300 123 3393
• cancer advice & support: 0808 808 0000
• prostate cancer support: 0800 074 8383
• emotional support: 116 123

Each week you will need to submit your timecard on the Friday before you go home for the weekend. If you work over the weekend please submit your timecard as early as possible on Monday mornings. Your manager then has a deadline of close of business Monday to approve and this will automatically be sent to Randstad to be paid the following Friday. 

(Clock in and clock out system - Northern Ireland or Wimborne ONLY)

You will use a clock in and clock out system called ‘Kronos’. You will be set up in Kronos as part of on boarding. It is extremely important that you remember to clock in and out each day as this is the data that enables us to process your payment. If you ever forget or have any problems with this system please contact us at caterpillar@randstadcpe.com.  

Expenses need to be submitted via IQN, similar to how you submit your timecard. An expense report needs to be created as soon as possible after the expenses are incurred. Your manager will then need to approve these expenses and Randstad will process payment the following Friday.

If you do not have access to IQN please contact chris.fine@randstadcpe.com

Please get in touch with us if you need any help with accessing your IQN account. We can change or reset your password and support with timecard and expense submissions. Additional training material, including a Quick Reference Guide, can be located within the “help” section of IQNavigator.