account receivables & reconciliation administrator.

POSITION | Account Receivables & Reconciliation Administrator

HOURS OF WORK | 9.00am to 5.30pm

BENEFITS PACKAGE | C - General

LOCATION | West Croydon

QUALIFICATION LEVEL | Math's and English at GCSE (A-C) or equivalent

Company Profile

B-hive Property Solutions is part of the Vegner Group of Companies. The Vegner Group is a property service group established in 1991. With over 30 years' experience the business specialises in the management of blocks of flats and offers other related services such as insurance broking, lettings management, surveying, company secretarial and the provision of concierge staff. The group has revenues of approximately £31m, and has over 650 employees, 180 of which are based at clients' buildings. We also administer the employment (payroll and HR support) for a further 150-200 staff employed directly by our clients.

Headquartered in Richmond the group operates from 18 locations across England. The highest concentration of staff is in the Southeast of England.

Job Purpose

The primary purpose is to ensure that client money is handled in line with good financial practices, relevant legislation, such as S42 of the Landlord and Tenant Act 1987 & ARMA & RICS (where applicable) Guidelines, to ensure that all client monies are accounted for correctly. Deliver outstanding service, maintaining client trust in our robust processes, keeping up to date with any changes in current legislation. This role demands excellent attention to detail, and a relentless commitment to ensuring compliance is met. By successfully fulfilling your responsibilities, you will contribute to the overall success of the operation and its client base while upholding our reputation for exceptional handling of client money.

Role Overview

Reporting to the Account Receivables and Reconciliations Team Senior/Manager, the role will be to complete all designated tasks to ensure the department runs in an efficient and compliant manner. The role will cover all processes from allocation of receipts to reconciliation of our client bank accounts.

Main Responsibilities

• To ensure that all receipts are posted & accounts are reconciled in line with good financial practices, ARMA/RICS guidelines.

• Ensure that all operational targets are met and that all assigned tasks are completed, adhering to all compliance requirements.

• To ensure that all incoming queries via email, telephone or other methods are dealt with in a timely, efficient, and professional manner in the name of excellent customer service.

• Assist the department manager in developing a culture of "right first-time" within the Account Receivables & Reconciliation Team.

• Ensuring that all tasks undertaken are performed to the best of your ability, highlighting any concerns as soon as possible.

• Collaborate closely with other department within Client Finance to ensure effective coordination of accounting functions for the best possible service to local branches and clients.

• Liaise with other departments within the group to ensure that inter departmental services provided to the branches are fit for purpose, in the line with the needs of the Client and that these services are delivered in the best interests of good estate management.

• Reviewing and assisting to implement changes in policy and procedures.

• To assist with the planning and integration of acquired developments, portfolios, businesses, or other offices within the group as the business requires.

• To engage with the IT team with regards to the proposal and integration of system enhancements and to ensure adequate testing is undertaken by the Accounts Receivables & Reconciliation team.

• Handle any other duties that arise due to the growth of the operation and its subsidiary businesses.

Person Specification

• Strong organisational attention to detail skills
• Good numerical skills
• Problem dispute resolution skills
• Interpersonal skills and customer focused.
• Ability to work on own initiative.
• Diplomacy
• Ability to prioritise critical workload and work under pressure and strict time frames.
• Experience in an accounting team.
• An excellent track record of delivering deadlines.
• Understanding of all group Processes, Practices and Ethos
• An advanced understanding of Residential Property Management and current legislation.
• Commercial understanding of the business operation
• Well-developed interpersonal and oral communications skills

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.