Job Title: Administrator - Business Development Support
Hours of Employment: Monday-Friday 09.00-5.30
Location: Office location Flexible / Hybrid (Holborn or Richmond)
MAIN DUTIES AND RESPONSIBILITIES
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Role Purpose
To provide Administrative support to the BDM team in efforts to establish and retain business growth opportunities within the Region of responsibility. Focus on administration support to enable the Business Development managers in obtaining new clients and fostering business relationships to increase revenue from new business sales.
Primary Responsibilities
- Conduct research to identify new markets and customer needs
- Conduct research to identify potential new areas of focus, including Companies House
- Pro-actively locate new business opportunities and arrange business connections, both internal & external, with prospective clients
- Assist the BDM in managing the sales lifecycle from initial enquiry, to client pitches/meetings to collation of all relevant data to allow full upload at integration phase (customer data management)
- Respond to customer enquiries, promote the company's products/services
- Assist the BDM in preparing sales contracts ensuring adherence to HML rules and guidelines
- Keeping accurate records of targets, pipeline, sales & revenue / updating reports
- Establish and maintain collaborative relationships with Heads of Property Management and local teams, keeping up to date on work progress
- Supporting BDM in promoting a culture of growth through efficient admin support
- Educating Branch Heads and PM team members on best business practices and techniques for increasing effectiveness
- Fostering familiar relationships between clients and the local PM team as required or directed by BDM
- Following up on client leads, recording details internally and supplying to the relevant BDM to follow up
- Raising the company profile by attending local expositions, local commerce meetings and seminars if needed
- Supporting BDM's with production of RFI, Tender, presentations or proposal documents
- Supporting BDM with budget creation for new business
- Being aware of market trends and competitors
- Maintaining a positive attitude that inspires co-workers and clients to grow the business
Person Profile / Skill Set
Essential
- Work experience within the residential property sector or similar
- Ability to build rapport both with internal stakeholders and external clients where needed
- Proven administration experience including use of MS applications
- Well-developed interpersonal and confident communication skills
- Market knowledge / ability to research
- Ability to work on own initiative
- Good literate and numerical skills
- Ability to prioritise workload and work under pressure
- Good time management and organisational skills
- Experience within a management support role or similar
- BSc or BA in Administration, business or sales would be an advantage
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.