An opportunity for a business support officer is available in Abertyleri. As it stands we have 6 weeks scheduled until the end of September, this is likely to be extended. The below duties should highlight the administrative support you will be providing. If you have experience, are available, and able to provide work references for the last 3 years, please apply. You should very much be a team player
Key Responsibilities
- Assisting the Senior Business Support Officer with the allocation of work to the other business support staff within the team.
- Providing advice, support and daily supervision to other Business Support Officers within the team.
- Arranging and attending relevant meetings and panels to take notes/ detailed minutes, as set out in the service specification.
- Dealing with service requests and queries from members of the public, Elected Members and external organisations and liaising with the relevant service, as appropriate.
- Dealing with service users with tact and diplomacy at all times.
- Coordinating complaints and compliments for the relevant service areas of the Council and ensuring that they are dealt with within the designated timescales.
- Timely and accurate collation of sickness absence returns and statistics for submission, for both Council wide and Directorate use.
- Administering card payments over the telephone for members of the public and external companies.
- Dealing with the petty cash banking and ensuring that the petty cash is administered appropriately.
- Contacting relevant Managers and staff for information for performance returns, for both internal and external reporting.
- Creating and developing spreadsheets and databases and updating via data entry and providing the appropriate level of analysis for the relevant service areas.
- Production of agendas and collation of agenda items for relevant meetings, including chasing progress from contributing officers.
- Distributing the relevant paperwork for meetings to attendees, such as internal Officers, external professionals and elected Members.
- Formatting self service documents i.e. presentations, reports for meetings.
- To provide cover for other Business Support Officer posts, in order to provide continuity.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.