customer service advisor - logistics.

Customer Service Executive - Logistics
Finsbury Park, London
£14-£16 per hour - 40 hour week
Initial 6-9 month contract

Randstad are delighted to be working with a worldwide technology organisation who are recruiting for a Customer Service Executive to join their logistics team based in central London.

Main Duties:

• Act as a first point of contact with customers and clients over the phone, email and webchat.
• Handle issues related to shipping and logistics, liaising with internal export teams as well as external carriers.
• Help resolve issues quickly, investigating lost claims, damage etc

Experience:

• A background within customer service and customer care, whether face to face or over the phone.
• Knowledge and experience of logistics, supply chain and shipping would be ideal.
• Experience with Excel such as VLOOKUP and pivot tables.

For more information about this role, please apply with your CV today.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.