Job Title: Ground Support Operative
Remote Working
Job Summary: The Ground Support Operator plays a critical role in ensuring the successful preparation, dispatch, and recovery of drone delivery operations. This position is responsible for handling order processing, package preparation, drone loading, and performing routine inspections and maintenance on aircraft and nest equipment. Additionally, the Ground Support Operator monitors for potential flight hazards and maintains effective communication with the Pilot-in-Command and other team members to ensure smooth, safe, and efficient drone operations.
Key Responsibilities:
Order Fulfillment and Package Handling
- Receive and process orders from the system, ensuring accuracy and timeliness.
- Retrieve items from designated shelves and pack them into delivery packages.
- Weigh and validate each package to confirm accuracy before loading.
Drone Dispatch and Delivery Preparation
- Signal for aircraft dispatch when packages are ready for delivery.
- Transport packages from the packing area to the designated drone pickup location.
- Safely load packages onto the aircraft and ensure secure placement.
Flight Operations and Aircraft Handling
- Conduct pre-flight and post-flight inspections of aircraft as per defined guidelines.
- Carefully move aircraft within the designated area (nest) as directed by the employer.
- Perform daily start-of-day and end-of-day routines for aircraft readiness.
Nest and Equipment Maintenance
- Inspect nest equipment (both pre-flight and post-flight) and perform regular maintenance checks.
- Replace nest equipment as needed, following established procedures.
- Maintain cleanliness and organization within the work environment.
Communication and Coordination
- Participate in Crew Briefs to stay informed on daily operations, updates, and safety guidelines.
- Use Wing-provided communication devices to maintain contact with the Pilot-in-Command and other team members.
- Monitor weather conditions and alert team members to hazardous conditions as needed.
Obstacle Detection and Hazard Monitoring
- Scan the operating area for obstacles or potential flight hazards, reporting any concerns.
- Confirm the location and height of detected obstacles when required to ensure safe flight paths.
Light Vehicle Operation
- Operate a company-provided light vehicle (van) to transport equipment and aircraft between locations as needed.
- Assist in the recovery of aircraft that may have landed outside the designated nest area.
Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
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