head of mobile engineering.

Drawing upon your previous experience leading mobile engineering teams within the FM sector, you will lead day to day operational delivery, in partnership with the existing team.

Key Responsibilities
* Ensuring that service delivery is statutory compliant and completed in line with contractual commitments.
* Monitoring first fix times for all engineers to determine training/development and performance management needs.
* Primary client liaison for all general queries and escalations
* Conduct monthly team meetings
* To maximise productivity and utilisation of engineering resource ensuring tablet technology is utilised by all engineers at all times to maximise efficiencies and reporting metrics.
* Take responsibility for carrying out regular audits to ensure that quality of works, both PPM & Reactive, are implemented to the highest standards.
* Undertake regular audits of specialist subcontractor services to ensure contract compliance and quality of service; value for money

To be considered you will have the following experience:

* Engineering degree or equivalent
* Knowledge of critical environment management and processes
* Excellent working knowledge and understanding of architectural, electrical and mechanical systems
* Experience of delivering exceptional customer service by self and through others
* Experience in the management of team of Supervisors and Service engineers providing planned and preventative maintenance service to clients Knowledge and understanding of hard services cost models and P&L responsibility.
* Proven financial acumen essential with commercial experience and business acumen

If you would be keen to hear more about this role please submit your CV and we will be in touch.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.