H&S Administrator - Whetstone
12 months FTC
Role Purpose
To provide administrative support to the Health & Safety Department.
This role will require a person to be able to learn quickly and be able to prioritise as they will be covering several different jobs. The ability to multi-task is therefore essential.
This role is based within the administration side of Property Management but is a department that is constantly evolving and therefore new tasks will become apparent throughout the year. The candidate will also be assisting to hit monthly targets and it is imperative that they sell the services that the Essential Services Teams offer to both clients and colleagues.
Primary Responsibilities
... - Processing of instructions received from Property Managers, Partners, External Clients etc.
- Effective diary management to maximise cost/earning potential for each inspector to achieve monthly targets.
- Liaise with Leaseholders, Clients, Property Managers, and Inspectors in connection with, but not restricted to, property access, fee proposals, and instructions.
- Respond to particular enquiries in a prescribed format using templates
- Document management: copy / scan / index / save documents to various systems.
- Undertake bulk mail merge printing either via the outsourced mailing service or via the portal. On occasion will be required to print, collate accompanying documents, envelope stuffing and posting promptly.
- Proofreading and quality assurance for reports generated by inspectors.
- Create and issue invoices and credits for all relevant services conducted
- Assist with Credit Control
- Providing cover for staff absence/holidays if necessary
- Assist with providing accurate data for management reports.
- Use Dwellant, Outlook, Word, Excel and any other systems as required.
- Other administrative duties relating to the running of the department
Person Profile / Skill Set
- Teamwork skills
- The initiative, enthusiasm and self-confidence to interface directly with clients
- Understanding of Residential Block Property Management
- Well-developed interpersonal and oral communications skills, professional telephone manner and ability to manage challenging callers.
- High standard of numerical and written English grammar
- Good IT skills particularly in Excel
- Excellent interpersonal skills and customer focused
- Ability to work on own initiative
- Ability to prioritise workload and work under pressure
- Work to pre-determined task deadlines
- Follow written procedures
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
