Job Title: Data Center Technician (24/7 Support Environment)
Location: Reading
Employment Type: Full-Time | Shift & On-Call Rotation
About the Role: ...
summary
Job Title: Data Center Technician (24/7 Support Environment)
Location: Reading
Employment Type: Full-Time | Shift & On-Call Rotation
About the Role: ...
Key Responsibilities:
Deliver effective on-site technical support, including break-fix tasks across hardware, networks, cabling, and rack deployments.
Participate in the installation, monitoring, maintenance, and optimization of production server hardware and software.
Respond to and resolve technical issues through a structured ticketing system-prioritizing, escalating, and clearing blockers as needed.
Support site planning, system upgrades, and structured cabling installation.
Perform system board-level repairs and diagnostics, meeting defined SLAs.
Collaborate closely with cross-functional teams, including technical and non-technical departments (e.g. networking, compliance, operations).
Engage in planning and commissioning of new rack positions and white space infrastructure.
Ensure all internal reporting is completed accurately and in a timely manner using designated tools.
Shift & Availability Requirements:
Participation in a 24/7 on-call rotation schedule is required.
A valid driving license is essential, as you must be able to reach the data center within 60 minutes when on call.
Key Skills & Experience:
Proven experience in a data center, IT support, or infrastructure environment.
Strong understanding of server hardware, cabling, and networking fundamentals.
Experience working within a ticket-based support system.
Ability to follow compliance and change management protocols.
Comfortable working independently as well as within a multi-disciplinary team.
What We Offer:
Opportunity to work in a dynamic, high-impact environment.
Exposure to enterprise-scale infrastructure and technologies.
Supportive team culture with room for growth and development.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Job Title: Data Center Technician (24/7 Support Environment)
Location: Reading
Employment Type: Full-Time | Shift & On-Call Rotation
About the Role: ...
Key Responsibilities:
Deliver effective on-site technical support, including break-fix tasks across hardware, networks, cabling, and rack deployments.
Participate in the installation, monitoring, maintenance, and optimization of production server hardware and software.
Respond to and resolve technical issues through a structured ticketing system-prioritizing, escalating, and clearing blockers as needed.
Support site planning, system upgrades, and structured cabling installation.
Perform system board-level repairs and diagnostics, meeting defined SLAs.
Collaborate closely with cross-functional teams, including technical and non-technical departments (e.g. networking, compliance, operations).
Engage in planning and commissioning of new rack positions and white space infrastructure.
Ensure all internal reporting is completed accurately and in a timely manner using designated tools.
Shift & Availability Requirements:
Participation in a 24/7 on-call rotation schedule is required.
A valid driving license is essential, as you must be able to reach the data center within 60 minutes when on call.
Key Skills & Experience:
Proven experience in a data center, IT support, or infrastructure environment.
Strong understanding of server hardware, cabling, and networking fundamentals.
Experience working within a ticket-based support system.
Ability to follow compliance and change management protocols.
Comfortable working independently as well as within a multi-disciplinary team.
What We Offer:
Opportunity to work in a dynamic, high-impact environment.
Exposure to enterprise-scale infrastructure and technologies.
Supportive team culture with room for growth and development.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
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