Job Title: Property Manager
Location: Stratford upon Avon
MAIN DUTIES AND RESPONSIBILITIES
PROPERTY MANAGEMENT
- Manage portfolio in accordance with RICS Codes of Practice, ARMA rules.
- Assisting the Senior Property Manager to provide a full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in relation to managing agent/SLA.
- Assisting the Senior Property Manager to manage in relation to company targets of income and service delivery.
- Dealing with leaseholders enquiries appertaining to the development.
- Handling telephone calls and taking detailed messages/dealing with them in an appropriate manner.
- Responding to correspondence/emails including those from Directors, lessees and tenants - as requested by the Senior Property Manager or Team Leader.
- Issue Draft Minutes to Directors.
- Action Minutes.
- Write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, untaxed vehicles, pets, etc.
- Contacting the DVLA regarding abandoned cars following procedures.
- Ensure the property operates as smoothly as possible.
- BUDGETS
- Issue draft budgets to Directors for consideration - in conjunction with the Senior Property Manager.
- Liaise with Directors in connection with budgets - in conjunction with the Senior Property Manager.
- INSPECTIONS
3.1 Ensure that inspections of properties are regularly undertaken by the HML Andertons Inspector and any points raised are actioned.
3.2 Arrange meetings and inspections for all properties managed.
3.3 Ensure that all necessary contracts and annual inspections are in place.
3.4 Carry out Inspections of properties from time to time if required.
3.5 Forward copies of Inspection Reports to Directors and to action salient points.
- INSURANCE
- Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy.
- Liaising with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs.
- MAINTENANCE
- Contact contractors to ascertain whether they are able to carry out works and issue work order forms on Service line - checking with Directors in the first instance if authorisation is required.
- Monitor contractors performance - Follow through and complete jobs, updating PMS.
- Issue keys to contractors and monitor safe return - recording this information in Key book.
- Ensure key cabinets are kept secure and closed at the end of each day.
- Update the Approved Contractors List ensuring that all contractors hold Public Liability Insurance.
- Prepare specifications for cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors - liaising closely with senior property managers.
- Issue contracts to contractors ensuring that they comply with current health and safety legislation.
- Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment is authorised - in conjunction with the Senior Property Manager or Team Leader.
- Ensure that all contracts and schedule of works for all properties are entered on the computerised system and updated.
- Advise all lessees and/or tenants of impending works, etc.
- Monitor contractors performance regularly
- SERVICE CHARGES
6.1 Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works, except on the rare occasion where emergency works may be required - in conjunction with the Property Manager or Team Leader.
- GENERAL
- Check, code and input invoices.
- General Filing
- Any other duties as directed.
PERSONAL REQUIREMENTS
- Good understanding of Residential Property Management and current legislation
- Well developed interpersonal and oral communications skills
- Interpersonal skills and customer focused
- Ability to work on own initiative
- Good literate and numerical skills
- Diplomacy
- Ability to prioritise workload and work under pressure
HIRING MANAGER NOTES
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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