- Randstad are looking for an experienced Call Handler to join a busy maintenance contractor based in Portsmouth on a fixed term contract for 8 - 12 months Duties:Answering inbound calls from tenants and clients.Logging and scheduling repairs and maintenance requests.Liaising with engineers and contractors to coordinate appointments.Updating systems and ensuring accurate records are kept.Providing excellent customer service at all times.General Admin tasksReRandstad are looking for an experienced Call Handler to join a busy maintenance contractor based in Portsmouth on a fixed term contract for 8 - 12 months Duties:Answering inbound calls from tenants and clients.Logging and scheduling repairs and maintenance requests.Liaising with engineers and contractors to coordinate appointments.Updating systems and ensuring accurate records are kept.Providing excellent customer service at all times.General Admin tasksRe
- Looking to recruit a Customer services advisor to join a leading Property Maintenance Contractor based in Basildon Responsibilities: Take ownership for responding to inbound communications from tenants (calls and emails)Manage a high volume of calls and repair requests Diagnose repairs ensuring the right information is captured and validated Book in repair work when needed, ensuring the correct operative has been scheduled Manage ingoing and outgoing mail/Looking to recruit a Customer services advisor to join a leading Property Maintenance Contractor based in Basildon Responsibilities: Take ownership for responding to inbound communications from tenants (calls and emails)Manage a high volume of calls and repair requests Diagnose repairs ensuring the right information is captured and validated Book in repair work when needed, ensuring the correct operative has been scheduled Manage ingoing and outgoing mail/
- Randstad are looking for an experienced Call Handler to join a busy maintenance contractor on a permanent, part-time basis (20 hours per week)Offering flexibility on how many hours are worked each day and a salary of £12,500Duties:Answering inbound calls from tenants and clients.Logging and scheduling repairs and maintenance requests.Liaising with engineers and contractors to coordinate appointments.Updating systems and ensuring accurate records are kept.PRandstad are looking for an experienced Call Handler to join a busy maintenance contractor on a permanent, part-time basis (20 hours per week)Offering flexibility on how many hours are worked each day and a salary of £12,500Duties:Answering inbound calls from tenants and clients.Logging and scheduling repairs and maintenance requests.Liaising with engineers and contractors to coordinate appointments.Updating systems and ensuring accurate records are kept.P
call handler jobs overview
On this page, you will find a list of our current call handler jobs and an overview of the typical responsibilities and expectations of a call handler. You can compare and filter relevant jobs based on specialism, location and salary to find your ideal job match.
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call handler jobs contract types
Call handler jobs are available in diverse contract types, such as:
- Temporary call handler: in a temporary role, you work for a short duration specified in the contract. Temporary positions help you build your skills.
- Permanent call handler jobs: in a permanent position, you enjoy increased job security since you work until retirement or resignation.
- Contract call handler jobs: when you work in a contract position, you have the flexibility of changing careers since you only work for a short duration. It is ideal if you want to determine what it's like working as a call handler.
- Full-time call handler jobs: in a full-time position, you work specific work hours or shift schedules. Full-time call handler contracts can be on either a fixed, temporary or permanent contract basis.
- Part-time call handler jobs: in a part-time position, you work a few hours a week on specified days or to cover specified shifts. Part-time call handler positions are great for students and people who have other commitments.
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about the call handler job
Can you handle stressful situations calmly? Working as a call handler involves receiving phone calls from distressed people who need help. Your job is to make sure they receive help. You provide emergency assistance by talking the caller through a crisis. For instance, if an ambulance is delayed, you guide the caller through first aid procedures. You also record relevant information, like the patient's condition and location.
If you would like to find out more about the role, responsibilities, salary and qualifications needed to become a call handler in the UK, see our call handler job profile page.
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how much does a call handler make in the UK?
You will find more information on the call handler salary on the call handler job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for call handler jobs
If you are ready to apply for a call handler job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a call handler?
Some of the educational requirements for becoming a call handler include:
- college: medical knowledge isn't a requirement for call handlers, but you need excellent typing and computing skills to land a job. Consider pursuing a Level 2 ECDL Award in IT User Skills or Award in Touch Typing. You can also complete short courses in first aid or emergency response to improve your competitiveness.
- apprenticeship: you can join the call handler profession through an advanced apprenticeship. Opportunities in emergency service contact handling are always available for anyone above 18 years with GCSE grades 9 to 4.
For information on the qualifications and relevant education needed for the role, see the education and qualifications section of our call handler job profile.
In the call handler job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for call handler jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new call handler job is available that meets your criteria, you will be informed instantly.