- IT Service Desk Team LeaderLocation: FarehamContract: Up to 6 monthsRole: IT Support / Service DeliveryAbout the RoleWe are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels.Key ResponsibilitiesTeam Supervision: Lead, mentor, and scheduleIT Service Desk Team LeaderLocation: FarehamContract: Up to 6 monthsRole: IT Support / Service DeliveryAbout the RoleWe are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels.Key ResponsibilitiesTeam Supervision: Lead, mentor, and schedule
- IT Support Analyst (1st/2nd Line)Day Rate: £150 - £200/day (Outside IR35)Location: Farringdon, London (5 days Onsite)Duration: 6 Months with Potential extensionAbout the RoleWe are seeking a proactive and hands-on IT Support Analyst to provide 1st and 2nd line technical support across our busy London office and regional sites. Reporting directly to the IT Lead, you will play a crucial role in delivering frontline technical assistance, keeping systems runnIT Support Analyst (1st/2nd Line)Day Rate: £150 - £200/day (Outside IR35)Location: Farringdon, London (5 days Onsite)Duration: 6 Months with Potential extensionAbout the RoleWe are seeking a proactive and hands-on IT Support Analyst to provide 1st and 2nd line technical support across our busy London office and regional sites. Reporting directly to the IT Lead, you will play a crucial role in delivering frontline technical assistance, keeping systems runn
