We're looking for a compassionate and proactive Resident Liaison Officer to join a property maintenance company in Thurrock and ensure residents receive exceptional care and support.
...
resident liaison officer.
- grays, east of england
- posted 8 days ago
- closes 1 january 2025
job details
summary
- grays, east of england
- £30,000 - £33,000 per year, Great Benefits
- permanent
- specialismconstruction & property
- sub specialismconstruction
- reference numberPR-1352727
job details
What you'll do:
show more- Attend Resident Surgeries and assist vulnerable residents in reporting repairs.
- Keep residents and scheme managers updated on progress.
- Organise consultation events and attend meetings.
- Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services.
- Investigate and resolve complaints efficiently and within target timescales.
What's on offer:
- Competitive salary of up to £33k
- Van and fuel can be provided OR 3k allowance if allowance
- Annual holiday, increasing after 1 year of service.
- Long service awards for continuous service.
- Perkbox benefits, including free coffee, cinema tickets, and more!
- Paid yearly volunteer day to support a worthy cause.
To be successful, you'll need:
- Experience working with vulnerable residents and adapting your approach to meet their individual needs.
- Experience working within a customer service environment.
- A full, clean driving license.
- Flexibility regarding travel and working at various sites.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We're looking for a compassionate and proactive Resident Liaison Officer to join a property maintenance company in Thurrock and ensure residents receive exceptional care and support.
What you'll do:
- Attend Resident Surgeries and assist vulnerable residents in reporting repairs.
- Keep residents and scheme managers updated on progress.
- Organise consultation events and attend meetings.
- Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services.
- Investigate and resolve complaints efficiently and within target timescales.
What's on offer:
- Competitive salary of up to £33k
- Van and fuel can be provided OR 3k allowance if allowance
- Annual holiday, increasing after 1 year of service.
- Long service awards for continuous service.
- Perkbox benefits, including free coffee, cinema tickets, and more!
- Paid yearly volunteer day to support a worthy cause.
...
To be successful, you'll need:
show more- Experience working with vulnerable residents and adapting your approach to meet their individual needs.
- Experience working within a customer service environment.
- A full, clean driving license.
- Flexibility regarding travel and working at various sites.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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