Registered Manager role
Gloucester
£55k With Benefits
Job Purpose:
We are currently working with a fantastic client who are currently looking for a Registered Manger to join the team,
The purpose of the role is to be responsible for the overall management and day to day running of designated services / service-users either as Registered Manager in accordance with Care Quality Commission, or managing services under the supervision of a Registered Manager. Managers are responsible for providing quality support and life experiences to the people that use the service based upon the six basic values of privacy, dignity, independence, choice, rights and fulfilment. Service Users accessing the services will have complex needs and the role of the Service Manager will be to ensure the Support Workers, Senior Support Workers and Deputy Managers understand and appropriately respond to each individual's needs, ensuring that there are always appropriately skilled levels of staffing and that daily, weekly and monthly auditing evidences quality and compliance with internal and external requirements and regulations
Main Duties of a Service Manager :
... - Promotes and enhances the independence of service users while protecting them as far as possible from danger or harm.
- Protects and respects the rights of, and promotes the interests of service users whilst seeking to ensure that their behaviour does not harm themselves or other people
- Strives to establish and maintain the trust and confidence of service users and families / carers and other agencies we work with
- Demonstrates accountability for the quality of all aspects of work
- Demonstrates responsibility for maintaining and continuously improving the service.
- Evidences best practice in supporting people, backed up through regular staff training
To ensure all staff understand their roles and responsibilities and remain suitably skilled and qualified to meet the changing needs of people we support by:
- Working pro-actively with the recruitment team and the referrals and transitions manager to ensure thorough understanding of the needs of people using the services and the related skills, values, knowledge and experience requirements of staff. This will include involvement in reviews of referrals, supporting transitions and being directly involved in recruitment and selection of staff
- Working pro-actively with the training coordinator to ensure all new and existing staff are fully compliant before their first shift and that training is updated in line with compliance requirements throughout their employment
- Being a key part of the induction of new staff by facilitating Meet the Manager sessions which build on company induction days to deepen knowledge and understanding of the role, giving staff clear information about their roles and responsibilities, relevant legislation and the organisational policies and procedures they must follow in their work.
- Ensuring staff shadow shifts are scheduled and dates for these given to new staff in Meet the Manager meetings
- Ensuring Care Act observations are planned in and take place within 12 weeks of staff starting with Within Reach
- Actively managing the performance of staff including through induction, probation, supervisions and appraisals to ensure high quality services and care.
- Undertaking risk assessments on staff where indicated or directed
- Pro-actively addressing any performance issues or behaviours of staff that are negatively impacting on the quality of service experienced by people using Within Reach services or other colleagues / the company including through carrying out investigations and being part of disciplinary processes as commissioned by the HR department, Area Manager, Operations Manager and / or Director
- Regularly auditing services to ensure compliance in all areas
- Ensuring all staff are aware of the policy and legislative framework in which they operate
- Facilitating regular staff team meetings to support team development and share learning, good practice, direction and guidance and changes in legislation and support
If you are interested in this role and would like to find out more , please get in touch and apply for the role !!
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.