salesforce business analyst.

Location: Bardon Hill, UK (Hybrid - 2 days in office per week, flexible)
Rate: Flexible Depending on experience
Contract Length: 12-month contract
Shift Patterns: Monday - Friday, 8:30 AM - 5:00 PM (37.5 hours per week)

Responsibilities:

• Collaborate with stakeholders to gather, analyse, and document business requirements related to Salesforce and other digital implementation projects.
  
  
• Translate business needs into clear, actionable user stories and process flows.
  
  
• Act as a liaison between technical teams and business stakeholders to ensure alignment of solutions with business goals.
  
  
• Participate in workshops, testing sessions, and system demonstrations to validate solution design.
  
  
• Support UAT (User Acceptance Testing) and training activities for new Salesforce features and deployments.
  
  
• Contribute to change management, process improvement, and post-implementation reviews.
  
  
• Ensure continuous improvement by staying up to date with Salesforce capabilities and project management best practices.
  
  

Essential Requirements:

• Proven experience as a Business Analyst, with Salesforce CRM and large-scale implementation projects.
  
  
• Strong understanding of Salesforce functionality, data structures, and key modules (e.g., Sales Cloud, Service Cloud).
  
  
• Experience with business process mapping and requirements documentation.
  
  
• Excellent stakeholder engagement, communication, and facilitation skills.
  
  
• Familiarity with Agile and Waterfall delivery methodologies.
  
  
• Strong analytical skills and a problem-solving mindset.
  
  

Desirable Requirements:

• Driving license and use of a car.
  
  
• Experience in construction, manufacturing, or logistics sectors is a plus.
  
  

Benefits:

• Competitive hourly rate.
  
  
• Hybrid working model - flexible working with 2 days in-office at Bardon Hill.
  
  
• Opportunity to work on impactful Salesforce and digital transformation projects within a global company.
  
  
• Paid holiday entitlement.
  
  
• Exclusive online discounts for restaurants and retail.
  
  
• Opportunity for progression into permanent roles.
  
  
• Referral scheme - chance to receive £300* for referring a friend.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.