technical services supervisor.

The position is to ensure that all required Building Engineering services as per the Engineering Building
strategy is carried out. The position will require you to provide engineering support in emergency
situations to ensure business and operational continuity.
Primary regard must be given to Health, Safety, and Environmental and Quality considerations

Impact:
* Delivery of all specialist engineering services activities obligations under the Contract.
* Plan, deliver and review all aspects relating to the provision of specialist engineering services
carried out by internal engineering staff and subcontractors.
* Implement operational policies and procedures in line with our contractual obligations.
* Liaise with all Engineers to ensure effective service delivery.
* Support the Regional Tech Manager in the response to customer complaints in line with the
Company's Complaint Procedures.
* Ensure that all specialist equipment /stores are held in safe and secure manner
* Manage day to day running of the day and/or shift team.

Complexity:
* To effectively manage a team of engineers carrying out all aspects of maintenance in
accordance with KPIs/SLAs in a safe working manner.
* As a Technical Supervisor, provide timely support to maintain the highest standard of
statutory compliance. Ensure compliance with all legislative requirements in accordance with the Environmental Health & Safety policy, quality, sustainability and energy
efficiency
related standards, including Legionella Management.
* Assist in producing all required documentation to ensure that any incidents are recorded and
escalated as per the requirements of the contract, not limited to but including risk
management, operational continuity, and operational equipment status reports.
* Act as a Appointed Person / Responsible Person for Technical Disciplines, as required.
* Manage the engineer's data and job details in accordance with client and
requirements to ensure that the Computer Aided Facilities Management System (CAFM) is
maintained to a current and accurate status to ensure the highest level of operational
resilience and completion of works.
* Assist the Account Manager in the first instance in the supervision of sub-
contractors and specialist providers where required and liaise with all other parts of the
Project Teams to support project activity. Manage and deliver Lifecycle projects.
* Build strong professional relationships with other groups within Engineering Services and the
wider Group to ensure a common approach is adopted in support of operational
delivery and work in collaboration with nominated management.
* Drive effective maintenance policies including adequate and rationalised spares, time-
management concepts and techniques and the analysis of complex information, drawing
logical conclusions and the develop of sound recommendations.
* Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering
Services during normal and emergency activities, assisting in the preparation of emergency
and contingency plans. Participate in emergency plans and provide written reports as
required.
* Proactively manage preventative maintenance and corrective works whilst maintaining the
highest level of customer focus.
* Identify and manage a Critical Spares strategy.

QUALITY/PERFORMANCE
* Ensure KPIs are achieved and reported on.
* Ensure all necessary paperwork associated with KPI Reporting is completed.
* Carry out joint / independent monitoring of service requirements.
* Monitor performance and productivity of staff including supply chain contractors.

SHEQ/TECHNICAL COMPLIANCE
* Act as the focal point and responsible for site H&S management ensuring all RAMS are received and followed correctly.
* Ensure all Technical Appointments are in date for all disciplines.
* Comply with requests for information from the SHEQ team.
* Ensure you work to company health and safety policy.
* Ensue PPE is safe to use.
* Report accident and near misses in a timely manner.
* Ensure your test equipment is within calibration.

Qualifications or Required Experience:
* Multi skilled engineer with a qualified discipline with at least 5 years' experience
* Team working experience
* Must have the balanced ability to think clearly in extreme circumstances
* Working knowledge of Microsoft Office, including Word and Outlook
* Experience of using a CAFM system
* Good experience and track record in working in Facilities Management
* Good knowledge of building services and HTM legislation.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.