Overview:
Job Title: Parts dispatcher - Warehouse role
Location: Smethwick, Birmingham
Working Hours: Monday-Thursday, 8-5. Friday, 8-12:30
Position Overview:
We're looking for a motivated individual to become the newest member of our team as Parts Dispatcher. You will play a vital role in ensuring our customers receive their orders accurately and on time, as you will be a member of our After Sales Team at our Smethwick facility, working in close conjunction with various areas of the business. You'll work closely with other members of the After Sales team who deal with support, parts sales, servicing and more.
Key Responsibilities:
- Pick, Packing, and Dispatching: Accurately pick, pack, and dispatch orders to customers, ensuring all shipments meet our quality standards and are delivered on schedule.
- Marshalling Parts Stores: Manage and organise the After Sales parts stores area, ensuring it is well-maintained, efficiently organized, and fully stocked to meet customer demands; this is a part shop that you'll run like your own business.
- Customer Order Management: Provide holiday cover for handling customer orders via phone, email, and our web shop, ensuring a seamless and professional service is maintained during staff absences.
- Inventory Management: Assist in tracking and replenishing inventory, conducting regular stock checks to prevent shortages or overstocking.
- Warranty Parts Support: You'll help our Customer Support Team by shipping out parts to support warranty repairs, and receive defective goods back, ensuring they are processed in line with our processes so that faulty components are properly analysed by your colleagues.
Qualifications:
- At least 2 years' experience in a parts dispatching, warehousing, or goods in role is preferred. Don't worry if you don't know anything about lifts or vehicles, we can teach you that.
- A good level of IT skill. You'll be using a range of digital records to do your job.
- Great organisational skills. There can be a lot happening here at any given moment and nothing can afford to slip through the gaps. Day-to-day you won't be micromanaged, so you need to be able to structure your workload independently.
- Good written and verbal communication skills.
- A motivated, forward-thinking, and ambitious personality with a desire to make a difference and be part of a growing business.
- Be a nice person to work with.
What we offer
- The opportunity to work with some of the most committed and motivated people you could hope to work with.
- An environment where honesty, communication and initiative are always recognised and valued.
- A chance to develop yourself into an integral long-standing member of our business.
- A challenging, fun and rewarding working environment.
Package
- £22-24k starting salary, subject to experience.
- 22 days holiday + Statutory Holidays
- An extra day off for your birthday!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
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