- Service Desk Analyst WorcesterHybrid Role An amazing opportunity has arisen for a Service Desk Analyst to join the team, based out of their regional office in Cheltenham. As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability. Any issues that cannot be resolved, will be escalated to the appropriate support team within the department to resoService Desk Analyst WorcesterHybrid Role An amazing opportunity has arisen for a Service Desk Analyst to join the team, based out of their regional office in Cheltenham. As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability. Any issues that cannot be resolved, will be escalated to the appropriate support team within the department to reso
